Privacy Policy

At Digital Rush, privacy and security are priorities and we are committed to transparency in the processing of our users'/customers' personal data. For this reason, our Privacy Policy sets out how we collect, use and transfer information from customers or other people who access or use our website.

By using our services, you understand that we will collect and use your personal information in the ways described in this Policy, under the rules of the Federal Constitution of 1988 (art. 5, LXXIX; and art. 22, XXX - included by EC 115/2022), the Data Protection rules (LGPD, Federal Law 13.709/2018), the consumer provisions of Federal Law 8078/1990 and the other applicable rules of the Brazilian legal system.

As such, Digital Rush, hereinafter referred to simply as "Digital Rush", in its role as Data Controller, undertakes to comply with the provisions of this Privacy Policy.

In this Privacy Policy, we will explain to our visitors and users all the ways and means in which we protect and process the data collected on our platform.

If you have any questions, you can contact our team directly via the contact tab.

 

1 - About the origin of your personal data

 

Our website may collect some of your personal data for different purposes. To collect this data, we use the following technologies:

  • Website: On our website you can fill in forms, send comments and questions, contact our team or register on our platform, and your details will be saved for later use.
  • Messages and communications: When you communicate with our team, whether by Whatsapp, SMS, e-mail or any other type of chat, some data may be saved for future reference and to facilitate communication with our customers and users.
  • Offline mode: Some data may be collected offline, such as at events and organizations, where we may collect your email or other data in order to maintain communication and necessary information that you need to be aware of.
  • Third-party data: Sometimes, third parties may send our company some of your data, such as data received by social media (such as Facebook, Instagram, TikTok or other social networks), the government or payment intermediaries.

 

2 - How and why we collect your data:

 

It is important that you, our user or visitor, know how and what personal data we collect and use when you visit our site. We emphasize that we always try to collect as little data as possible for your greater security, but some data is essential for us to be able to deliver the best possible service and even for the operation of the site, as described below:

  • Marketing: When you fill in forms and register on the site, you may receive emails with promotions and news from the site. We may collect your name, e-mail address and telephone number.
  • Site navigation: when you browse our website, we automatically collect data such as your IP address, browser type, pages accessed, time spent on each page and other information.
  • Contact information: when you contact us, whether by e-mail, telephone or chat, we collect your contact information, such as your name, e-mail address, telephone number and the message you sent us.
  • Service usage information: when you use our services, we collect data about your activities, such as the searches you carry out, the videos you watch, the pages you visit and the purchases you make and when you share photos, comments, suggestions, questions, answers, information, texts, files, graphics, videos or other materials with us, we collect the information you send us.
  • Location information: when you use our services, we collect precise location data to provide the services you have requested. For example, when you request a delivery service, we collect your address in order to send the delivery to the right location.

 

3 - About the use of Cookies

 

We use cookies on our website to improve your browsing experience on our website. A cookie is a small text file that a website stores on your computer or mobile device when you visit the site.

Cookies allow us to recognize your browser and provide you with the best experience when browsing our website. In addition, cookies help us to understand which sections of the site are most interesting to you and which content can be recommended to you.

You can block cookies in your browser at any time, or clear your cache to remove them.

It is important to note that we try to minimize the use of non-essential cookies, but we use the necessary ones to deliver a better service, in accordance with the legitimate interest provision in the LGPD. You can disable them in your browser at any time.

 

4 - Who we share your personal data with:

 

  • Service providers: we share your personal data with our service providers, who provide marketing, data analysis, payment, emailing and other services for us. These service providers may only use your personal data to perform these services for us and in accordance with our instructions.
  • Advertisers and Commercial Partners: We may also share your personal data with advertising companies or business partners. However, we only share your personal data in accordance with your instructions.
  • Investors: we may share your personal data with our investors. However, we only share your personal data in accordance with your instructions.
  • Subsidiaries: we may share your personal data with our affiliates and subsidiaries. However, we only share your personal data in accordance with your instructions.
  • Government authorities and other parties: at times, we may be required by law to release or disclose your information to government authorities or other parties as required by law.

Or for other reasons, such as:

  1. To fulfill a legal obligation;
  2. To protect the rights, property or safety of the Page;
  3. To prevent real or potential damage to property or the safety of people;
  4. Otherwise, as permitted by law.

 

5- About your rights in relation to the data collected

 

The purpose of this text is to clarify for our readers and visitors what their rights are in relation to personal data.

According to General Personal Data Protection Law (LGPD), everyone has the right to information, transparency, freedom and autonomy in decision-making.

With regard to personal data, the individual has the right of access, correction, deletion, portability, restriction of processing and objection.

You also have the right to refuse at any time to have your personal data used for marketing purposes and to receive commercial communications.

To exercise your rights, simply contact our team.

We clarify that personal data is treated confidentially and that we take all necessary security measures to ensure data protection.

 

6 - On the security we apply to the processing of your data

 

Security is one of the fundamental pillars of our privacy policy.

All personal data you provide to the site will be treated with total confidentiality and security, in accordance with the applicable legal regulations.

To guarantee the protection of your personal data, the site uses various security measures, such as:

  • SSL (Secure Socket Layer) encryption;
  • Firewalls;
  • Intrusion detection systems;
  • Constant monitoring of networks;
  • Use secure passwords;
  • Periodic verification of system security.

All personal information is stored on secure servers, protected against unauthorized access, using the most modern and advanced security systems.

Our security team is constantly monitoring systems and updating protection measures to ensure that your data is always safe.

If you have any questions or concerns about the security of your personal data, please contact us.

 

7 - Request for modification, removal or alteration

 

We understand that you may wish to modify, remove or change your personal data.

If you wish to make a change, removal or modification, please contact us and we will do our best to fulfill your request. However, please bear in mind that in some cases it may not be possible to fulfill your request, especially if it is necessary to comply with our legal or contractual obligations.

 

Also, please remember that if you request the removal of your personal data from our database, this may affect your use of our website and services. If you are unable to make a change or modification, or if you wish to delete your personal data, please contact us so that we can discuss other options by clicking on the contact tab.